Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

Our website does not offer member registration features, so we do not collect personal information related to account creation. We primarily collect information in the following ways:

• Inquiries and Contact: When you contact us via website forms, email, or phone, we may collect your name, company name, email address, phone number, and the specific details of your inquiry.
• Business Cooperation: During negotiations and contract fulfillment, we may collect your corporate information, shipping address, billing details, and payment information.

1.2 Information We Collect Automatically

To ensure the normal operation of the website and optimize the browsing experience, we may automatically collect Device and Log Data including your IP address, browser type, access dates and times, and browsing history.

2. How We Use Your Information

1. Responding to Inquiries: Processing your product inquiries, providing quotes, and answering technical questions.
2. Contract Fulfillment and Delivery: Processing orders, arranging logistics, and after-sales service.
3. Improving Services: Analyzing website data to optimize page structure and product displays.
4. Security and Compliance: Ensuring website security, preventing fraud, and complying with applicable laws.

3. Cookies and Third-Party Analytics

We use cookies and third-party analytics tools to remember your preferences and analyze website traffic.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers. We use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.

Meta Pixel

This website uses Meta Pixel, provided by Meta Platforms, Inc., to measure advertising performance and understand how visitors interact with our pages after viewing or clicking an advertisement. Depending on your browser and Meta settings, this technology may process page visits, referral information, and browser or device information and may use cookies. Meta processes information it receives in accordance with its own privacy policy.

Managing Cookies

You can refuse or manage cookies by modifying your browser settings, but please note that if you disable cookies, you may not be able to use the full functionality of this website.

4. How We Share Your Information

We are committed to keeping your information confidential and will only share it in the following situations:

• Authorized Service Providers: To deliver products to you, we may share your contact person, phone number, and shipping address with our partnered logistics companies or freight forwarders.
• Legal Requirements: Disclosures required by law, regulations, or administrative/judicial authorities.

5. Data Retention and Security

• Storage and Security: We implement reasonable security measures to protect your personal information from data breaches, damage, or loss.
• Retention Period: We retain your personal information only for as long as necessary to provide services to you, unless the law requires a longer retention period.

6. International Data Transfers

We operate globally. Therefore, your personal information may be transferred to and processed on servers located outside your country/region. By using our services, you consent to such transfers. We will take reasonable steps to ensure that your data is adequately protected during cross-border transfers.

7. GDPR Provisions (For EEA Users)

If you are located in the European Economic Area (EEA) or the UK, under the General Data Protection Regulation (GDPR), you have the following rights:

1. Right of Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Request correction of inaccurate personal data.
3. Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
4. Right to Restriction of Processing: Request that we limit processing of your personal data.
5. Right to Data Portability: Receive your personal data in a structured, machine-readable format and transfer it to another controller.
6. Right to Object: Object to our processing of your personal data based on legitimate interests.
7. Right to Withdraw Consent: Withdraw consent you have previously provided at any time.

To exercise these rights, please contact us using the information in Section 9.

8. CCPA Provisions (For California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the following rights:

1. Right to Know: Request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
2. Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.
3. Right to Opt-Out: We do not sell your personal information.
4. Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To submit a request, please contact us using the information in Section 9.

9. Contact Us

If you have any questions about this Privacy Policy or need to exercise your privacy rights, please contact us: